05-Jan-07:
Talked a lot about review coverage and compliance..I am generally confused about the difference between these two terms.
I am also slightly worried about the way we are developing the tool --- there is a lot of ad-hoc ness about it with only a part of the team providing its inputs and ideas. We have, further, neglected to take inputs from process owners and SMEs.
The other aspect which concerns me is the lack of will towards testing. We have not made any major efforts towards correcting this trend. We pay very little attention to how we test charts and dashboards. Perhaps we lack expertise in this aspect. Testing transactional components of the tool has been far easier and far more effective (only relatively speaking, of course !). We have faced major failures in testing the OLTP components. Need to improve this further.
I keep coming back to the variations across locations in a huge company. In an earlier post, we talked about variations in attitude, about the personality of the local managers flavouring the workings of the locations. What I am also finding out is that there is an ugly side to this personality impact -- ego. People are not very malleable when it comes to taking learnings from other location managers..its a cut-throat world out there...and accepting learnings is almost equated to accepting defeat..
Finally, is there a chance that people in locations across the company will embrace the tool, but keep using their own local procedures/processes unchanged..parallely ? That would be a disaster...yes Sir...a major disaster !!!
Friday, January 05, 2007
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